diff --git a/app/products/calls/components/calls_custom_message/calls_custom_message.tsx b/app/products/calls/components/calls_custom_message/calls_custom_message.tsx
index 9cdca0d2c..13e34fded 100644
--- a/app/products/calls/components/calls_custom_message/calls_custom_message.tsx
+++ b/app/products/calls/components/calls_custom_message/calls_custom_message.tsx
@@ -9,6 +9,7 @@ import {Text, TouchableOpacity, View} from 'react-native';
 import {leaveCallConfirmation} from '@calls/actions/calls';
 import {leaveAndJoinWithAlert, showLimitRestrictedAlert} from '@calls/alerts';
 import {setJoiningChannelId} from '@calls/state';
+import {getCallPropsFromPost} from '@calls/utils';
 import CompassIcon from '@components/compass_icon';
 import FormattedRelativeTime from '@components/formatted_relative_time';
 import FormattedText from '@components/formatted_text';
@@ -164,13 +165,15 @@ export const CallsCustomMessage = ({
         leaveCallConfirmation(intl, otherParticipants, isAdmin, isHost, serverUrl, post.channelId);
     }, [intl, otherParticipants, isAdmin, isHost, serverUrl, post.channelId]);
 
-    const title = post.props.title ? (
+    const callProps = getCallPropsFromPost(post);
+
+    const title = callProps.title ? (
         <Text style={style.title}>
-            {post.props.title}
+            {callProps.title}
         </Text>
     ) : null;
 
-    if (post.props.end_at) {
+    if (callProps.start_at > 0 && callProps.end_at > 0) {
         return (
             <>
                 {title}
@@ -195,7 +198,7 @@ export const CallsCustomMessage = ({
                             <Text>{' '}</Text>
                             <FormattedTime
                                 style={style.timeText}
-                                value={post.props.end_at}
+                                value={callProps.end_at}
                                 isMilitaryTime={isMilitaryTime}
                                 timezone={timezone}
                             />
@@ -204,7 +207,7 @@ export const CallsCustomMessage = ({
                                 id={'mobile.calls_lasted'}
                                 style={style.timeText}
                                 defaultMessage={'Lasted {duration}'}
-                                values={{duration: moment.duration(post.props.end_at - post.props.start_at).humanize(false)}}
+                                values={{duration: moment.duration(callProps.end_at - callProps.start_at).humanize(false)}}
                             />
                         </View>
                     </View>
@@ -273,7 +276,7 @@ export const CallsCustomMessage = ({
                         style={style.text}
                     />
                     <FormattedRelativeTime
-                        value={post.props.start_at}
+                        value={callProps.start_at}
                         updateIntervalInSeconds={1}
                         style={style.timeText}
                     />
diff --git a/app/products/calls/utils.test.ts b/app/products/calls/utils.test.ts
index b70afb726..cf59dc1c3 100644
--- a/app/products/calls/utils.test.ts
+++ b/app/products/calls/utils.test.ts
@@ -6,7 +6,7 @@ import assert from 'assert';
 import {type CallsConfigState, DefaultCallsConfig} from '@calls/types/calls';
 import {License} from '@constants';
 
-import {getICEServersConfigs} from './utils';
+import {getICEServersConfigs, getCallPropsFromPost} from './utils';
 
 describe('getICEServersConfigs', () => {
     it('backwards compatible case, no ICEServersConfigs present', () => {
@@ -97,3 +97,109 @@ describe('getICEServersConfigs', () => {
         ]);
     });
 });
+
+describe('getCallPropsFromPost', () => {
+    test('undefined props', () => {
+        const post = {} as Post;
+
+        const props = getCallPropsFromPost(post);
+
+        expect(props.title).toBe('');
+        expect(props.start_at).toBe(0);
+        expect(props.end_at).toBe(0);
+        expect(props.recordings).toStrictEqual({});
+        expect(props.recording_files.length).toBe(0);
+        expect(props.transcriptions).toStrictEqual({});
+        expect(props.participants.length).toBe(0);
+    });
+
+    test('missing props', () => {
+        const post = {
+            props: {},
+        } as Post;
+
+        const props = getCallPropsFromPost(post);
+
+        expect(props.title).toBe('');
+        expect(props.start_at).toBe(0);
+        expect(props.end_at).toBe(0);
+        expect(props.recordings).toStrictEqual({});
+        expect(props.recording_files.length).toBe(0);
+        expect(props.transcriptions).toStrictEqual({});
+        expect(props.participants.length).toBe(0);
+    });
+
+    test('invalid props', () => {
+        const callProps = {
+            title: {},
+            start_at: 'invalid',
+            end_at: [],
+            recordings: null,
+            transcriptions: 45,
+            participants: 'invalid',
+            recording_files: 45,
+        };
+
+        const post = {
+            props: callProps as unknown,
+        } as Post;
+
+        const props = getCallPropsFromPost(post);
+
+        expect(props.title).toBe('');
+        expect(props.start_at).toBe(0);
+        expect(props.end_at).toBe(0);
+        expect(props.recordings).toStrictEqual({});
+        expect(props.recording_files.length).toBe(0);
+        expect(props.transcriptions).toStrictEqual({});
+        expect(props.participants.length).toBe(0);
+    });
+
+    test('full props', () => {
+        const callProps = {
+            title: 'call title',
+            start_at: 1000,
+            end_at: 1045,
+            recordings: {
+                recA: {
+                    file_id: 'recAFileID',
+                    post_id: 'recAPostID',
+                    tr_id: 'trA',
+                },
+                recB: {
+                    file_id: 'recBFileID',
+                    post_id: 'recBPostID',
+                    tr_id: 'trB',
+                },
+            },
+            recording_files: ['recAFileID', 'recBFileID'],
+            transcriptions: {
+                trA: {
+                    file_id: 'trAFileID',
+                    post_id: 'trAPostID',
+                    rec_id: 'recA',
+                },
+                trB: {
+                    file_id: 'trBFileID',
+                    post_id: 'trBPostID',
+                    rec_id: 'recB',
+                },
+            },
+            participants: ['userA', 'userB'],
+        };
+
+        const post = {
+            props: callProps as unknown,
+        } as Post;
+
+        const props = getCallPropsFromPost(post);
+
+        expect(props.title).toBe(post.props.title);
+        expect(props.start_at).toBe(post.props.start_at);
+        expect(props.end_at).toBe(post.props.end_at);
+        expect(props.recordings).toBe(post.props.recordings);
+        expect(props.recording_files).toBe(post.props.recording_files);
+        expect(props.transcriptions).toBe(post.props.transcriptions);
+        expect(props.participants).toBe(post.props.participants);
+    });
+});
diff --git a/app/products/calls/utils.ts b/app/products/calls/utils.ts
index 086df8ec3..13969feb0 100644
--- a/app/products/calls/utils.ts
+++ b/app/products/calls/utils.ts
@@ -17,7 +17,7 @@ import type {
     CallsTheme,
     CallsVersion,
 } from '@calls/types/calls';
-import type {CallsConfig, Caption} from '@mattermost/calls/lib/types';
+import type {CallsConfig, Caption, CallPostProps} from '@mattermost/calls/lib/types';
 import type PostModel from '@typings/database/models/servers/post';
 import type UserModel from '@typings/database/models/servers/user';
 import type {IntlShape} from 'react-intl';
@@ -246,3 +246,21 @@ export const getTranscriptionUri = (serverUrl: string, postProps?: Record<string
         selected: {type: SelectedTrackType.INDEX, value: 0},
     };
 };
+
+function isValidObject(v: any) {
+    return typeof v === 'object' && !Array.isArray(v) && v !== null;
+}
+
+export function getCallPropsFromPost(post: PostModel | Post): CallPostProps {
+    return {
+        title: typeof post.props?.title === 'string' ? post.props.title : '',
+        start_at: typeof post.props?.start_at === 'number' ? post.props.start_at : 0,
+        end_at: typeof post.props?.end_at === 'number' ? post.props.end_at : 0,
+        recordings: isValidObject(post.props?.recordings) ? post.props.recordings : {},
+        transcriptions: isValidObject(post.props?.transcriptions) ? post.props.transcriptions : {},
+        participants: Array.isArray(post.props?.participants) ? post.props.participants : [],
+
+        // DEPRECATED
+        recording_files: Array.isArray(post.props?.recording_files) ? post.props.recording_files : [],
+    };
+}