diff --git a/app/components/file_attachment_list/file_attachment.js b/app/components/file_attachment_list/file_attachment.js
index 4fe3e5b8c..271eb65b7 100644
--- a/app/components/file_attachment_list/file_attachment.js
+++ b/app/components/file_attachment_list/file_attachment.js
@@ -20,6 +20,7 @@ import FileAttachmentImage from './file_attachment_image';
 
 export default class FileAttachment extends PureComponent {
     static propTypes = {
+        canDownloadFiles: PropTypes.bool.isRequired,
         deviceWidth: PropTypes.number.isRequired,
         file: PropTypes.object.isRequired,
         index: PropTypes.number.isRequired,
@@ -80,6 +81,7 @@ export default class FileAttachment extends PureComponent {
 
     render() {
         const {
+            canDownloadFiles,
             deviceWidth,
             file,
             onInfoPress,
@@ -103,6 +105,7 @@ export default class FileAttachment extends PureComponent {
         } else if (isDocument(data)) {
             fileAttachmentComponent = (
                 <FileAttachmentDocument
+                    canDownloadFiles={canDownloadFiles}
                     file={file}
                     navigator={navigator}
                     theme={theme}
diff --git a/app/components/file_attachment_list/file_attachment_document.js b/app/components/file_attachment_list/file_attachment_document.js
index 699a640f4..eca1778a8 100644
--- a/app/components/file_attachment_list/file_attachment_document.js
+++ b/app/components/file_attachment_list/file_attachment_document.js
@@ -39,6 +39,7 @@ const TEXT_PREVIEW_FORMATS = [
 
 export default class FileAttachmentDocument extends PureComponent {
     static propTypes = {
+        canDownloadFiles: PropTypes.bool.isRequired,
         iconHeight: PropTypes.number,
         iconWidth: PropTypes.number,
         file: PropTypes.object.isRequired,
@@ -171,9 +172,14 @@ export default class FileAttachmentDocument extends PureComponent {
     };
 
     handlePreviewPress = async () => {
-        const {file} = this.props;
+        const {canDownloadFiles, file} = this.props;
         const {downloading, progress} = this.state;
 
+        if (!canDownloadFiles) {
+            this.showDownloadDisabledAlert();
+            return;
+        }
+
         if (downloading && progress < 100) {
             this.cancelDownload();
         } else if (downloading) {
@@ -290,6 +296,27 @@ export default class FileAttachmentDocument extends PureComponent {
         );
     };
 
+    showDownloadDisabledAlert = () => {
+        const {intl} = this.context;
+
+        Alert.alert(
+            intl.formatMessage({
+                id: 'mobile.downloader.disabled_title',
+                defaultMessage: 'Download disabled',
+            }),
+            intl.formatMessage({
+                id: 'mobile.downloader.disabled_description',
+                defaultMessage: 'File downloads are disabled on this server. Please contact your System Admin for more details.\n',
+            }),
+            [{
+                text: intl.formatMessage({
+                    id: 'mobile.server_upgrade.button',
+                    defaultMessage: 'OK',
+                }),
+            }]
+        );
+    };
+
     showDownloadFailedAlert = () => {
         const {intl} = this.context;
 
diff --git a/app/components/file_attachment_list/file_attachment_list.js b/app/components/file_attachment_list/file_attachment_list.js
index b2be2e4ed..6316096cf 100644
--- a/app/components/file_attachment_list/file_attachment_list.js
+++ b/app/components/file_attachment_list/file_attachment_list.js
@@ -25,6 +25,7 @@ import FileAttachment from './file_attachment';
 export default class FileAttachmentList extends Component {
     static propTypes = {
         actions: PropTypes.object.isRequired,
+        canDownloadFiles: PropTypes.bool.isRequired,
         deviceHeight: PropTypes.number.isRequired,
         deviceWidth: PropTypes.number.isRequired,
         fileIds: PropTypes.array.isRequired,
@@ -144,12 +145,13 @@ export default class FileAttachmentList extends Component {
     };
 
     renderItems = () => {
-        const {deviceWidth, fileIds, files, navigator} = this.props;
+        const {canDownloadFiles, deviceWidth, fileIds, files, navigator} = this.props;
 
         if (!files.length && fileIds.length > 0) {
             return fileIds.map((id, idx) => (
                 <FileAttachment
                     key={id}
+                    canDownloadFiles={canDownloadFiles}
                     deviceWidth={deviceWidth}
                     file={{loading: true}}
                     index={idx}
@@ -172,6 +174,7 @@ export default class FileAttachmentList extends Component {
                     onPressOut={this.handlePressOut}
                 >
                     <FileAttachment
+                        canDownloadFiles={canDownloadFiles}
                         deviceWidth={deviceWidth}
                         file={f}
                         index={idx}
diff --git a/app/components/file_attachment_list/index.js b/app/components/file_attachment_list/index.js
index d25eb58dc..8e055bad9 100644
--- a/app/components/file_attachment_list/index.js
+++ b/app/components/file_attachment_list/index.js
@@ -4,6 +4,7 @@
 import {bindActionCreators} from 'redux';
 import {connect} from 'react-redux';
 
+import {canDownloadFilesOnMobile} from 'mattermost-redux/selectors/entities/general';
 import {makeGetFilesForPost} from 'mattermost-redux/selectors/entities/files';
 import {getTheme} from 'mattermost-redux/selectors/entities/preferences';
 
@@ -17,6 +18,7 @@ function makeMapStateToProps() {
     return function mapStateToProps(state, ownProps) {
         return {
             ...getDimensions(state),
+            canDownloadFiles: canDownloadFilesOnMobile(state),
             files: getFilesForPost(state, ownProps.postId),
             theme: getTheme(state),
             filesForPostRequest: state.requests.files.getFilesForPost,
diff --git a/assets/base/i18n/en.json b/assets/base/i18n/en.json
index 8dbd4fb62..09d63872d 100644
--- a/assets/base/i18n/en.json
+++ b/assets/base/i18n/en.json
@@ -2422,6 +2422,8 @@
   "mobile.downloader.android_started": "Download started",
   "mobile.downloader.android_success": "download successful",
   "mobile.downloader.complete": "Download complete",
+  "mobile.downloader.disabled_title": "Download disabled",
+  "mobile.downloader.disabled_description": "File downloads are disabled on this server. Please contact your System Admin for more details.\n",
   "mobile.downloader.downloading": "Downloading...",
   "mobile.downloader.failed_description": "An error occurred while downloading the file. Please check your internet connection and try again.\n",
   "mobile.downloader.failed_title": "Download failed",